FAQs

Everything we create is made just for you, so please allow up to 5 business days to process your order, and a further 5-10 business days for your delivery to land on your doorstep. Once it’s on its way, we’ll send an email to let you know.

Please note that any orders placed on the weekend, or on a holiday, are processed on the next working day.

If you’d like to know more about your order times, please visit our Shipping Page when you’re ready.

After you’ve received your order, you have 30 days to address any concerns you have.

All of our products are made to order especially for you. If you wish to cancel or change your order, please use the link provided in your confirmation email, or email: arthoppershop@gmail.com

We want to make sure you love what you order and if for any reason you are not fully satisfied, we’re here to make things right. As long as you contact us within 30 days of receiving your order, we’ll provide a solution.

For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. We will use this information to help with your order, as well as eliminate errors in the future.

We want you to love what you bought, so if you are not completely satisfied. or need to cancel or modify your order, please send us an email via out contact page, and we will get back to you as soon as possible.

You can modify your order within 24 hours of purchase.

If you have questions about a product before you place your order, please reach out to us via our chat room at the bottom right-hand corner of your browser and we will be happy to assist you.

If we are out of business hours, please send us an email via out contact page, and we will get back to you as soon as possible.

We currently accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

It’s always worth double checking that your billing and delivery addresses are correct. If this doesn’t fix the problem then a quick call to your bank or credit card company soon will.

We like to keep things simple so we can focus on what we do best. Everything is displayed and charged in US Dollars (USD) so you never have to worry about a thing.

After you’ve received your order, you have 30 days to address any concerns you have.

All of our products are made to order especially for you. If you wish to cancel or change your order, please use the link provided in your confirmation email, or email: arthoppershop@gmail.com

We want to make sure you love what you order and if for any reason you are not fully satisfied, we’re here to make things right. As long as you contact us within 30 days of receiving your order, we’ll provide a solution.

For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. We will use this information to help with your order, as well as eliminate errors in the future.

If you have questions about a product before you place your order, please reach out to us via our chat room at the bottom right-hand corner of your browser and we will be happy to assist you.

If we are out of business hours, please send us an email via out contact page, and we will get back to you as soon as possible.

It can take up to 5 business days to process and verify your order — good things come to those who wait. Once your order is on its way, we’ll notify you with a quick email that covers everything you need to know.

Estimated Delivery Time: 5-10 Business Days*

*During high volume periods your order may be delayed for reasons beyond our control.

Please note: We currently unable to ship to PO boxes at this time, but if this changes we’ll be sure to let you know.